Inbound Client Care Representative
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We are currently not recruiting for this position. Please review this website for future job openings. We wish you the best in the hiring process.
Live anywhere and work for 1NW Contact; connect to us through the internet.

We are looking for self motivated individuals that have the desire and ability to work from home. In this position you will receive inbound calls from customers with the objective of providing a rewarding customer service experience.
Experience and Background:
Inbound customer support and/or hospitality experience is an asset. Should be able to work in a fast-paced environment and must have excellent English verbal and written communication skills. Accurate keyboarding and computer literacy is also an asset. Bilingual (English/Spanish) opportunities are available.
Hours of Work:
You set your own schedule based upon our clients' needs and hours of operation. This is predominately a full time position, but we have a variety of programs that are based upon our clients' requirements, including full time, part time, and variable/on-call scenarios. We provide for lunch and breaks depending upon hours worked. We have programs where the hours of work require flexibility and also involve split shifts and the potential to be on-call.
Education:
Minimum requirements: High School Education or equivalent.
Major Functions include:
  • Receive inbound calls from customers and provide high quality customer service.
  • Promote a positive and professional corporate image on the telephone.
  • Build relationship with customers by being their account consultant.
Requirements:
  • You must have a quiet, uninterrupted work area in your home.
  • USB headset is required - Plantronics DSP headset recommended.
  • You will need a PC (sorry, not a Mac).
Thank you for visiting our website.
We are currently not recruiting for this position. Please review this website for future job openings. We wish you the best in the hiring process.
*1 NW Contact is an equal opportunity employer. We provide employment opportunities for all people regardless of race, color, national origin, sexual orientation, age, marital status, religion, disability or veterans' status.