Inbound Appointment Setting/Phone Answering/Order Taking - On Demand
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We are currently not recruiting for this position. Please review this website for future job openings. We wish you the best in the hiring process.
Live anywhere and work for 1NW Contact; connect to us through the internet.

We are looking for highly self motivated individuals that have the desire and ability to work from home. In this position you will receive calls from individuals who have viewed a TV ad, a radio commercial or are responding to a mailer or an email.

These calls require attentive listening, consistent application of the script and accurate entry of the required information into a database or CRM.
Experience and Background:
Inbound/Outbound customer service and/or sales experience is desired. Should be able to work in a fast-paced telephone environment and must have excellent English verbal and written communication skills. Accurate keyboarding and computer literacy is also required. Bilingual (English/Spanish) opportunities are available.
Hours of Work:
We seek agents who are flexible with their work hours, and who can be available on short notice (generally 12-24 hours notice) and can work from 1-3 hours at a time when these ads are scheduled. We seek reliable people who will be available to work the schedule that they agree to.
Education and Experience:
  • Knowledge of customer service principles and practices.
  • Customer service experience.
  • Good keyboard skills.
  • Stress tolerance.
  • Resilience.
  • High School Education or equivalent.
Main Job Tasks and Responsibilities include:
  • Answer phones professionally.
  • Respond to customer inquiries.
  • Provide customers with product and service information.
  • Process orders, forms and applications.
  • Complete call logs.
Requirements:
  • You must have and agree to maintain a quiet, uninterrupted work area in your home.
  • USB headset is required - Plantronics DSP headset recommended.
  • You will need a PC with internet access (sorry, not a Mac).
  • Must type a minimum of 30 wpm (typing test will be administered).
  • Must have a working knowledge of the keyboard and computer applications.
Opportunity:
1NW Contact is a growing company committed to the Work At Home Agent model. This is an entry level position that can lead to numerous other career opportunities that include outbound and inbound sales programs with more challenging propositions and greater compensation packages. Success in this position opens the door to a variety of career opportunities at 1NW Contact!
Thank you for visiting our website.
We are currently not recruiting for this position. Please review this website for future job openings. We wish you the best in the hiring process.
*1 NW Contact is an equal opportunity employer. We provide employment opportunities for all people regardless of race, color, national origin, sexual orientation, age, marital status, religion, disability or veterans' status.